Securus Technologies is an American company that is dedicated to public safety. Although its constituency is primarily comprised of prison inmates and the friends and family members who want to stay in touch with them, the company also offers technological solutions to help law enforcement agencies serve their communities through the exchange of vital information.
The company was founded in 1986 under the name Tele-Matic. Over the years, it would expand and acquire other industries from the technology sector. These mergers would ultimately lead to the creation, in 2004, of Securus Technologies. Based in Georgia and Texas, the company today provides contract services to more than 2,000 correctional facilities in both the United States and Canada.
The systems provided by Securus Technologies allow individuals to communicate with incarcerated friends and family members without leaving the comfort of their homes. Other systems can be used by law enforcement personnel to monitor those who have been released from prison. In one of its more recent mergers, the company acquired a firm that had developed facilities designed to prevent the illegal use of cellphones by prison inmates.
The success of Securus Technologies is reflected by the positive comments of its customers. The company in one case made possible the monitoring of inmate communications, helping the staff of a correctional facility deal with substance abuse and other suspicious or potentially violent activities. Another facility used its technological services to generally improve public safety, while still another used them to identify a depraved employee.
In 2016, Securus Technologies reported that it had over a period of three years invested more than half a billion dollars to acquire new products, services and patents in its continued quest to serve its customers.